Term & Conditions

1. Minimum Order Value

For first-time customers of EA Perfumes, the minimum order value is £300 with at least 3 SKUs per order.

2. How to Place an Order

• Submit your order via our wholesale site at www.eaperfumes.co.uk.
• You must be a registered user to view the prices and place orders on this site. If you have not yet registered, please go to the website and click on "Sign Up". Follow the prompts and submit your information.
• Your order will be reviewed within 1–2 working days.
• The proforma with the shipping cost calculation will be available to review on your order page after the order has been approved.
• You can make the payment through the bank details shown on the proforma. Then send the proof of payment to sales@eaperfumes.co.uk or WhatsApp: +44 7466 622446.

3. RRP (Restricted Retail Price)

Products or goods purchased from EA Perfumes shall only be sold at the RRP (Restricted Retail Price). Retailers shall not sell the products below the RRP, which is shown on the proforma and purchase invoice.

4. Wholesale Pricing

All prices are listed in British Pound Sterling (GBP). Prices are subject to change without notice.

5. Returns

Please inspect all shipments immediately upon arrival. We accept returns only in the case of packing error, damaged, or defective products.

Returns must be made in writing directly to sales@eaperfumes.co.uk or WhatsApp: +44 7466 622446, quoting the invoice number and reason for return. No returns are acceptable without prior approval and delivery instructions for transport.

Returned merchandise will not be accepted if it is held for more than 15 days after the products are received.

6. Payments

EA Perfumes accepts bank transfers. Bank details will be shown on the proforma and invoice.

To ensure smooth processing, please send proof of payment to sales@eaperfumes.co.uk or WhatsApp: +44 7466 622446.

8. Shipping

Shipping is not included in the cost of goods. Freight will be charged on each invoice.

Domestic Orders (UK)

• Parcel (Next-day delivery): Orders will be shipped via Parcelforce or DPD at £7 per 30kg box (approximately 48 perfumes).
• Pallet Delivery (2–3 business days): Shipping cost will be calculated based on actual supplier rates.

International Orders

• Parcel Delivery (3–4 business days): Orders will be shipped via DPD or UPS at £17 per 25kg box.
• Pallet Delivery (10–15 business days): Shipping cost will be calculated based on actual supplier rates.

We require the EORI number from international customers as it’s mandatory for the export process.

9. Collection

After payment has been made, the order is confirmed for pick-up. You can arrange the collection time via email or WhatsApp.

Pick-up Address: Unit 4, 395 George Rd, Erdington, Birmingham B23 7RY

10. Order Preparation Timeframe

Please allow at least 2–3 days from the time of your order for completion. Larger orders may require additional time. Please contact us for more information.